Delivering an excellent service to clients is at the heart of every successful law firm.
A straightforward guide to getting client care right for all paralegals, professional support lawyers and support
staff . From professional obligations to putting thing right when they go wrong, this session will reinforce the key elements of excellent client relationships.
As a result of attending the session you will:
The course uses quizzes, exercises and case studies to ensure the training is interactive and engaging.
Paralegals, professional support lawyers and support staff
Maximum 20 per course