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      E-learning

E-learning: Induction course - Working in a law firm


Overview

This e-learning course will make sure that your new business support staff understand all of the very important professional and ethical rules that apply when working in a law firm.

Also, you’ll get peace of mind that your firm is complying with its regulatory obligations to manage risk by training all staff. It ensures consistent and good quality training, with monitoring and reporting available to ensure delegates complete all of the 7 modules that make up the Induction course.

Delegates will watch lots of different everyday scenarios that they can encounter when working in a law firm. They’ll be asked to decide on what approach to take, and be given feedback on their decisions.


Content

The course explains to non-legally qualified employees exactly what it means to work in a regulated and professional service organisation.

The 7 modules cover the following key areas:

  • What’s special about law firms?
  • Solicitors and their clients
  • Solicitors and the court
  • Solicitors and third parties
  • Solicitors' undertakings
  • What if there’s a problem?
  • Professional reputation

Content

Outcomes

As a result of completing this e-learning course delegates will:

  • know who regulates law firms and different legal professionals;
  • understand the importance of confidentiality;
  • know about the different relationships and obligations when dealing with work colleagues, clients, the court and third parties;
  • have the confidence to make the right decisions in particular situations;
  • appreciate the important role that they play in upholding the reputation of your firm and the legal profession.

The benefits to your firm are:

  • Consistent training on professional standards and ethics
  • Compliance with Principle 5 in the SRA Handbook – you must provide a proper standard of service to your clients
  • Compliance with Outcome 7.6 in the SRA Handbook - you train individuals working in the firm to maintain a level of competence appropriate to their work and level of responsibility
  • Cost-effective and time effective delivery of induction
  

Duration

1.5 hours

Delegates

Suitable for all non-legally qualified new starters, including paralegals and claims handlers.

If you want to buy multiple subscriptions please contact Kath Kinch