Doug was an incredible teacher, I was initially worried about the content and the vast amount of stuff that needed to be covered in two days. However, Doug was amazing at communicating what was relevant. He had the perfect mix of anecdotes and content - one of the best teachers/trainers I've ever had!

Format of the course (ie.simulation) was a great way to teach this topic. Thanks - really enjoyed the interactive element.

Good strategies for dealing with difficult people and tools to give me the confidence to take control of the conversations.

One of the most engaging and helpful PSC courses I've done.

Excellent tutor! Made training really interactive and enjoyable.

It was all helpful and informative and made interesting to learn with the case study

I found this course both informative and challenging. It helped reveal some bad habits and holes in my knowledge. It covers a lot of different aspects some of which are basic but others that look at style. In even the more basic areas I was surprised at how many mistakes I was making and so it was good to have those highlighted to me. It's a course worth doing.

Practical application, and interesting/relevant practice material (eg Leveson Inquiry docs)

I found this course informative and useful and easy to navigate.

James' teaching - he was incredibly engaging - by far and away the best teacher I've ever had on zoom - he managed to keep his and our energy throughout and I really loved the course.

Doug's enthusiasm and use of anecdotes made it really engaging along with the breakout room discussions

Great course. Definitely recommend it..

Great course.