Courses for The Insurance Sector

Our skills-based practical courses are for professionals working at all levels in the insurance sector. We will inspire your team to be better all-round performers.

Whether you’re a training manager looking for innovative training packages, or a manager who wants to improve the skills of your team – we can help! We’ve probably got the right course in the right format – we offer training face-to-face, live online or by e-learning. If we haven’t got what you want, we’d like to make it for you, so please get in touch. We focus on improving performance so that your people are more efficient and more effective from the very moment they get back to work. We have a wide range of courses aimed at the insurance sector – case analysis, FNOL, interviewing witnesses and drafting statements, fraud and fundamental dishonesty, valuing claims, writing skills, and more – all of them are practical and engaging, and they’ll make a real difference very quickly.
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Testimonial - RTA Liability
The Kinch Robinson liability assessment tool has been instrumental in driving measurable success for our liability outcomes and training for our claims handlers. The RTA tool is a fantastic way and relevant context for the continuous development of our people to empower them to achieve their learning, development and decision making goals efficiently and effectively.
Thomas Williams ACII
Head of Claims - Marshmallow
21 March 2024


Case analysis motor claims website image
Strong case analysis skills are crucial to making good liability decisions in motor claims. This course is perfect to build on a basic understanding of the law and focuses on how to analyse the evidence, apply legal knowledge and explain liability decisions to clients and opponents.
Case Management Training website image
This case management training helps lawyers and paralegals learn to manage legal cases effectively, reduce the “shelf-life” of claims, and achieve positive outcomes.
Compensation recovery unit website image
Our compensation recovery unit e-learning provides a basic overview of how the compensation recovery unit works and how a claimant's state benefits will be recovered.
litigation fast track website image
Understanding the litigation procedure and Civil Procedure Rules in civil claims provides context for the early stages of investigating injury and motor claims and improves outcomes.
Directions Questionnaire website image
This course will build your skills and confidence in successfully completing each section of the directions questionnaire before returning it to the court.
drafting a letter of response website image
Drafting a letter of response helps junior defendant litigators with developing vital and consistent skills for writing effective letters of response that comply with the Civil Procedure Rules.
Drafting directions website image
This course provides guidance for information gathering, planning and deadlines, as well as drafting techniques for producing effective directions in civil litigation matters.
Drafting Interim Applications website image
Drafting interim applications is a course that helps junior defendant litigators to develop vital and consistent skills for when applying for a court order.
Drafting witness Statements image
Drafting a witness statement is not a simple task. This course will help you draft effectively so your statements comply with the CPR and are an accurate and reliable account of each witness’s evidence.
Credit hire website image
Anyone working in motor claims needs to understand the fundamentals of credit hire and the main terms of a credit hire agreement.
Managing litigants in person website image
This managing litigants in person course will help you develop strategies for managing your interactions to minimise any difficulties.
Quantum – Recovery of NHS changes in PI claims website image
This recovery of NHS charges course is an ideal introduction for anyone who has recently started work in the personal injury sector.
Quantum – Reviewing an expert report website image
Reviewing an expert report explains how to understand the terminology and analyse a medico-legal report and identify the evidence relevant to claims for general and special damages.
RTA Liability website image
Our RTA liability training promotes an accurate and consistent approach to making liability decisions and gets everyone engaged with the disciplines required for assessing liability accurately.
valuing claims for care and assistance website image
Our e-learning on valuing claims for care and assistance looks at how to value gratuitous and commercial care claims, as well as the evidence you need and the rates you can claim.
valuing general damages website image
Learn about valuing general damages methodically, using the available evidence, the Judicial College Guidelines and case law to support your valuation.
valuing loss of earning capacity website image
This quantum training is an introduction to valuing claims for loss of earning capacity. Instantly available, it’s ideal for junior lawyers and claims handlers.
valuing loss of earnings website image
Our valuing loss of earnings e-learning course covers the law, evidence and procedure in claims for employed and self-employed clients for recovering loss of income and future loss of earnings.
Valuing Psychiatric Injuries website image
Valuing psychiatric injuries will help you identify and distinguish different types of psychiatric injury and also covers the evidence you need to prove and value a claim.
Valuing special damages website image
Valuing special damages will help you with interviewing, investigating methodically and seeking out the evidence to support claims, as well as calculating and drafting claims for special damages.