Introduction to Motor Insurance Terminology

Introduction to Motor Insurance Terminology


Anytime, flexible learning for
indviduals and organisations

Our short Introduction to Motor Insurance Terminology uses simple easy-to-understand language to explain the most common motor insurance jargon.

Introduction to Motor Insurance Terminology is ideal for claims handlers trying to get to grips with insurance language.

Course Content


The cost of motor insurance fraud in 2018 was reported at £629 million – and that was just the frauds that were detected. Of the 55,000 motor insurance frauds detected, 80% also involved personal injury fraud. 

Therefore it is more vital than ever that road accident claims handlers and litigators know what to look for and can confidently refer matters to their fraud teams.

This course provides examples and guidance on the red flags that motor claims professionals should look out for when dealing with an insurance claim and any associate personal injury claim.


This e-learning course looks at three major kinds of fraud in motor claims, in both claimant and defendant scenarios:

  • Induced accidents
  • Staged accidents
  • Fundamental dishonesty

The course uses animated accident reconstructions, case studies and Q&As to highlight what claims handlers should be looking out for. There is a supporting PDF download summarising our motor fraud training at the end of the course.

Fraud Scenarios Training

Our training includes animated collision reconstructions where delegates analyse the probability that an accident has been staged, or is in someway fraudulent. Our barrister will then provide their opinion via a video explanation and the relevant elements of the Law or Highway Code that should be considered.

The course also provides information on scenarios that cover:

  • ‘Crash for Cash’ incidents
  • Fundamental dishonesty under the Criminal Justice and Courts Act 2015
  • Staged accidents where the parties may know each other
  • Potential consequences of fraud

At the conclusion of our interactive training, your staff will have a full understanding of the main RTA fraud indicators.


As a result of completing this course, your staff will gain an awareness and understanding of the issues around fraudulent motor claims, including:

  1. The three different ways in which insurance fraud arises in relation to road accident claims
  2. The warning signs that might indicate a fraudulent claim
  3. What further information you should try to gather
  4. What to do if you suspect a claim is fraudulent

If you have any queries, or want to check this course is right for your team please contact Jody Jezusek on:
Phone: 0114 273 8300

Introduction to Motor Insurance Terminology E-learning Course

30 minutes

Lawyers and non-lawyers

£30 + VAT

car accident


Road Accident Training
"I just wanted to send a quick email thanking you for the training. The content was exactly as we had wanted."
Ashtons Legal

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